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Ministry of Agriculture launches Customer Service Charter

Contributed by NAMPA.

WINDHOEK, 12 OCT (NAMPA) – The Ministry of Agriculture, Water and Forestry on Thursday launched its Customer Service Charter to ensure customer satisfaction and quality service delivery.
Launching the 26-page charter, line Minister John Mutorwa said the charter is a guideline which defines the ministerial service delivery standards, explaining the right of the diversified clients and how their complaints can be handled.
“The customer service charter is an essential strategic goal for the ministr ...